Expert Opinion

Why Retail Loyalty Is Shifting from Transactions to Cultural Relevance

By Mary Del Dosso, Mall Director, BurJuman Mall Retail loyalty...

Grace and Disgrace – In a single snapshot

Jani Viswanath (PhD) I came across the story of a...

The Power of Simplicity: Daily Rituals That Maximise Efficiency

Shereen Shabnam Productivity is not always about doing more. Sometimes...

FROM CULTURE TO ACTION IN LUXURY

Hakan Ozel, Vice President Operations (MEIA), Shangri-La Group We are...

Building PR From the Inside: How to Create a Public Relations Department That Actually Works

By Shereen Shabnam Public relations is often treated as something...

The Future of Global Supply Chains

By Julianne Holt-Kailihiwa, CEO of Sumo International Inc. LLC The global supply chain is the lifeblood of the modern economy, connecting producers and consumers across...

Crafting unparalleled luxury experiences through cross-sector partnerships

By Nicolas Soucaille, General Manager – UAE, Blacklane The hospitality industry thrives on the dynamic flow of mobility, which is indispensable for its survival and expansion. In the...

INCREASING THE DEMAND IN LUXURY BUSINESS

Hakan Ozel, Area General Manager, Operations of Shangri-La Dubai Introduction Luxury business is a highly competitive and dynamic sector that requires constant innovation and adaptation to...

Towards a more sustainable travel industry: ATS Travel and Amadeus Partnership Leading the Way 

By Ernesto Sanchez Beaumont, GM Amadeus Gulf.  One of the key areas of focus for ATS Travel and Amadeus is environmental-minded travel and ecotourism. These...

LUXURY AND TIME RELATIONSHIP

The relationship of time and luxury is one aspect that we should thoroughly understand when we strategize and manage the luxury business. Once we grasp the nature of time in terms of...

Essence of Luxury: Attitude & Behavior

When we talk about luxury, we talk about and mainly focus on product. We talk little about luxury services. Since there is not much...
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