Hakan Ozel Vice President Operations & General Manager, Shangri-La Dubai
Organizations, and even individuals constantly face a tension between delivering short-term results and investing in...
When visitor flows weaken, the resilience of GCC retail increasingly rests on the strength of the resident customer base.
By Elisabetta Aiello, Co-Founder and COO,...
By Maria Camilleri Calleja, Ambassador of Malta to the UAE
In a period marked by heightened regional tensions and evolving security risks, I wish to...
Hakan Ozel, Vice President Operations & General Manager, Shangri-La Dubai
One of our hotel guests recently asked me a simple but meaningful question when we were having...
Hakan Ozel, Vice President Operations & General Manager, Shangri-La Dubai
The hospitality industry is undergoing an intense transformation, driven by changing guest expectations, technological advancements, and...
