Expert Opinion

Short Term Results Versus Long Term Performance

Hakan Ozel Vice President Operations & General Manager, Shangri-La...

Is Gold Becoming a Strategic Asset Again, Not Just a Crisis Trade?

By Steven M Hawkins For much of modern financial history,...

When Tourism Slows, GCC Retail Leans on Resident Demand

When visitor flows weaken, the resilience of GCC retail...

Stability, Solidarity, and the Imperative of Diplomacy

By Maria Camilleri Calleja, Ambassador of Malta to the...

Five Senses in Luxury Hospitality Management

Hakan Ozel, Vice President Operations & General Manager, Shangri-La Dubai One of...

Luxury Service and Perfection

Hakan Ozel, Vice President Operations & General Manager, Shangri-La Dubai In a world where expectations are continually on the rise, the concept of luxury service has...

Navigating the Future of Air Travel

The Role of NDC in Transforming the Industry By Ernesto Sanchez Beaumont, Managing Director Amadeus Gulf In the ever-evolving travel industry, airlines and travel agencies are...

Powering Change: Exim Finance’s Global Commitment to Renewable Energy

By Salah Al Nasser, Exim Finance Chairman In an era where climate change casts a long shadow over the future, the world is grappling with...

Differentiation: Key to success in luxury business

Hakan Ozel, Area General Manager, Operations of Shangri-La Dubai Luxury brands are facing a challenge of differentiation in markets that are saturated with similar products...

The Role of Staff Training in Maintaining High Service Standards

By Jerome Mortel, COO of Sumo Sushi & Bento In the ever-evolving landscape of the hospitality industry, maintaining high service standards is paramount to ensuring...

The Role of Staff Training in Maintaining High Service Standards

By Jerome Mortel, COO of Sumo Sushi & Bento In the ever-evolving landscape of the hospitality industry, maintaining high service standards is paramount to ensuring...
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