Expert Opinion

Why Retail Loyalty Is Shifting from Transactions to Cultural Relevance

By Mary Del Dosso, Mall Director, BurJuman Mall Retail loyalty...

Grace and Disgrace – In a single snapshot

Jani Viswanath (PhD) I came across the story of a...

The Power of Simplicity: Daily Rituals That Maximise Efficiency

Shereen Shabnam Productivity is not always about doing more. Sometimes...

FROM CULTURE TO ACTION IN LUXURY

Hakan Ozel, Vice President Operations (MEIA), Shangri-La Group We are...

Building PR From the Inside: How to Create a Public Relations Department That Actually Works

By Shereen Shabnam Public relations is often treated as something...

SCENARIO PLANNING IN BUSINESS

By Hakan Ozel, Vice President Operations & General Manager, Shangri-La Dubai  If one of your leadership strengths is “futuristic”, Business Scenario Planning should be the most enjoyable...

CONTINUOUS IMPROVEMENT IN BUSINESS 

By Hakan Ozel, Vice President Operations & General Manager, Shangri-La Dubai  The expectation and vision of every driven and achieving executive for the future in any...

Strengthening the Symbiosis – Ethical PR Practices and Strategic Media Relations

Shereen Shabnam  In the intricate link of public relations and media interactions, the line between professional networking and preferential treatment can often blur, raising questions about the...

Circular Economy: A Cornerstone of Sustainable Development

by HE Saeed Mohammed Al Tayer, Vice Chairman of the Dubai Supreme Council of Energy, MD & CEO of DEWA, and Chairman of WGEO The...

Changing Culinary Trends in the GCC

How Businesses should adapt and thrive in changing times By Julianne Holt-Kailihiwa, CEO of Sumo International Inc. LLC The culinary landscape of the GCC is evolving at a rapid pace, driven...

Luxury Service and Perfection

Hakan Ozel, Vice President Operations & General Manager, Shangri-La Dubai In a world where expectations are continually on the rise, the concept of luxury service has...
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