Expert Opinion

Why Retail Loyalty Is Shifting from Transactions to Cultural Relevance

By Mary Del Dosso, Mall Director, BurJuman Mall Retail loyalty...

Grace and Disgrace – In a single snapshot

Jani Viswanath (PhD) I came across the story of a...

The Power of Simplicity: Daily Rituals That Maximise Efficiency

Shereen Shabnam Productivity is not always about doing more. Sometimes...

FROM CULTURE TO ACTION IN LUXURY

Hakan Ozel, Vice President Operations (MEIA), Shangri-La Group We are...

Building PR From the Inside: How to Create a Public Relations Department That Actually Works

By Shereen Shabnam Public relations is often treated as something...

From Wall Street to Web3 – Christoph Richter

Christoph Richter on Redefining Institutional Finance in the Middle East Shereen Shabnam With an impressive career spanning the global powerhouses of traditional finance - JP Morgan,...

From Character to Luxury

Hakan Ozel, Vice President Operations & General Manager, Shangri-La Dubai When people ask me what it takes to be successful in luxury businesses, one of the...

Shaping the Future of Work – Vivek Arora

An Exclusive with Vivek Arora, Managing Director of the Society for Human Resource Management (SHRM MENA) Shereen Shabnam With over two decades of international HR leadership...

Bridgestone’s Tips for Choosing Right Tyres

Road travel increases significantly during holidays or summer, prompting many drivers to change their vehicle’s tyres for safer journeys. However, selecting the right tyres...

MULTICULTURAL MANNERS IN HOSPITALITY

Hakan Ozel, Vice President Operations & General Manager, Shangri-La Dubai I must share this: one of the most valuable experiences that I gained over my decades...
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