Tag: Shangri-la Dubai

WELLNESS IN LUXURY HOSPITALITY 

Hakan Ozel, Vice President Operations & General Manager, Shangri-La Dubai Let’s analyze deeper: from a certain point of view, every single stay in a luxury hotel...

Short Term Results Versus Long Term Performance

Hakan Ozel Vice President Operations & General Manager, Shangri-La Dubai Organizations, and even individuals constantly face a tension between delivering short-term results and investing in...

Five Senses in Luxury Hospitality Management

Hakan Ozel, Vice President Operations & General Manager, Shangri-La Dubai One of our hotel guests recently asked me a simple but meaningful question when we were having...

The Near Future of Hospitality

Hakan Ozel, Vice President Operations & General Manager, Shangri-La Dubai The hospitality industry is undergoing an intense transformation, driven by changing guest expectations, technological advancements, and...

As the Weather Cools, Shangri-La Dubai Heats Up

Rooftop Views, Dining & More This October Verna S. With the return of cooler temperatures and clear skies, October ushers in Dubai’s most anticipated outdoor season....

Luxury & Artificial Intelligence – Transforming Tradition with Technology

Hakan Ozel, Vice President Operations & General Manager, Shangri-La Dubai The luxury industry has long been synonymous with self-expression, exclusivity and rarity, historical tributes, craftsmanship, iconic,...
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