Tag: Luxury Hospitality

Management

Short Term Results Versus Long Term Performance

Hakan Ozel Vice President Operations & General Manager, Shangri-La Dubai Organizations, and even individuals constantly face a tension between delivering short-term results and investing in...

Hospitality

Milan to Host Global Hospitality Design Leaders as Industry Prepares for Its Next Evolution

Shereen Shabnam Milan is set to once again take centre stage in the global design and hospitality landscape as the Hospitality Design Conference returns for...

Hospitality

Designing the New Guest Experience

What Ambiente 2026 Revealed About the Future of Hospitality By Shereen Shabnam Hospitality has always been about making people feel something. But in 2026, that feeling...

Management

Five Senses in Luxury Hospitality Management

Hakan Ozel, Vice President Operations & General Manager, Shangri-La Dubai One of our hotel guests recently asked me a simple but meaningful question when we were having...

Management

The Near Future of Hospitality

Hakan Ozel, Vice President Operations & General Manager, Shangri-La Dubai The hospitality industry is undergoing an intense transformation, driven by changing guest expectations, technological advancements, and...

Expert Opinion

Luxury Hospitality for Most Memorable Holiday

Hakan Ozel, Vice President Operations & General Manager, Shangri-La Dubai Think about your favorite Hollywood movie: Average length of Hollywood movie to watch today is around...