Tag: Leadership

Management

The Power of Simplicity: Daily Rituals That Maximise Efficiency

Shereen Shabnam Productivity is not always about doing more. Sometimes the most effective way to achieve more is to make fewer unnecessary decisions. From identifying...

Management

FROM CULTURE TO ACTION IN LUXURY

Hakan Ozel, Vice President Operations (MEIA), Shangri-La Group We are all experiencing: In luxury, service culture is often expressed through elegant and shiny words: personalized...

Management

Short Term Results Versus Long Term Performance

Hakan Ozel Vice President Operations & General Manager, Shangri-La Dubai Organizations, and even individuals constantly face a tension between delivering short-term results and investing in...

Interviews

Leadership with Clarity: Raffi Torikian on Building Resilient Hotels in Competitive Markets

Shereen Shabnam With more than two decades of experience across the Middle East’s most dynamic hospitality landscapes, Raffi Torikian has built a reputation as a...

Expert Opinion

Stability, Solidarity, and the Imperative of Diplomacy

By Maria Camilleri Calleja, Ambassador of Malta to the UAE In a period marked by heightened regional tensions and evolving security risks, I wish to...