Expert Opinion

Why Retail Loyalty Is Shifting from Transactions to Cultural Relevance

By Mary Del Dosso, Mall Director, BurJuman Mall Retail loyalty...

Grace and Disgrace – In a single snapshot

Jani Viswanath (PhD) I came across the story of a...

The Power of Simplicity: Daily Rituals That Maximise Efficiency

Shereen Shabnam Productivity is not always about doing more. Sometimes...

FROM CULTURE TO ACTION IN LUXURY

Hakan Ozel, Vice President Operations (MEIA), Shangri-La Group We are...

Building PR From the Inside: How to Create a Public Relations Department That Actually Works

By Shereen Shabnam Public relations is often treated as something...

Navigating the Future of Air Travel

The Role of NDC in Transforming the Industry By Ernesto Sanchez Beaumont, Managing Director Amadeus Gulf In the ever-evolving travel industry, airlines and travel agencies are...

Powering Change: Exim Finance’s Global Commitment to Renewable Energy

By Salah Al Nasser, Exim Finance Chairman In an era where climate change casts a long shadow over the future, the world is grappling with...

Differentiation: Key to success in luxury business

Hakan Ozel, Area General Manager, Operations of Shangri-La Dubai Luxury brands are facing a challenge of differentiation in markets that are saturated with similar products...

The Role of Staff Training in Maintaining High Service Standards

By Jerome Mortel, COO of Sumo Sushi & Bento In the ever-evolving landscape of the hospitality industry, maintaining high service standards is paramount to ensuring...

The Role of Staff Training in Maintaining High Service Standards

By Jerome Mortel, COO of Sumo Sushi & Bento In the ever-evolving landscape of the hospitality industry, maintaining high service standards is paramount to ensuring...

Career Insights for Women in Hospitality

By Julianne Holt-Kailihiwa, CEO of Sumo International Inc. LLC The hospitality industry offers a vibrant and dynamic career path for women. However, navigating this path...
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