Return to the skies: Turkish Airlines launches new services for travellers

By Eric Richard

As new destinations open up for travel, Turkish Airlines introduces new flight experiences that include world-class amenities and reassurance on health and safety precautions to remind them that they can now seize the opportunity to widen their world in style and head to places they loved to travel before the pandemic.

Flying to more countries than any other airline in the world, Turkish Airlines is ready to take travellers to the destinations they have dreamt about this past year and more. With 321 destinations to choose from, in 127 countries spanning five continents, the opportunities to explore new countries are endless and the global airline continues to launch new services and amenities.

Health & Safety at the Forefront

While added routes and onboard services resume, health and safety continues to be Turkish Airlines’ top priority. The airline was awarded the highest “Diamond” level status by APEX (Airline Passenger Experience Association) Health Safety, powered by SimpliFlying, for the airline’s continued efforts in ensuring the highest standards of cleanliness and sanitation.

Health and safety is paramount, and has been since the pandemic began, when the airline introduced new in-flight health protocols: “Hygiene Kits” containing a face mask, disinfectant and antiseptic tissue, as well as “Hygiene Expert” cabin crews, appointed to flights to enforce all on-board hygiene and social distancing measures.

Responsible for lessening the on-board circulation of individuals and making sure cabin crew and passengers adhere to the social distancing rules, Hygiene Experts monitor the mask usage of passengers, while making sure that passengers do not remove their masks all at once during the service of food and beverages. Instructing passengers to prevent lines forming during lavatory usage, Hygiene Experts also disinfect the lavatories, and hygiene and safety checks of the lavatories are performed by all cabin crew as well. 

Turkish Airlines aircrafts are disinfected prior to every flight via thorough cleaning methods. Hygiene in the cabin is ensured as all contact points in our aircraft are thoroughly cleaned using chemicals safe for human health, and with methods that are proven scientifically to be effective. Special equipment and chemicals are used for different surfaces such as seats, windows, screens and lavatories.

Istanbul Airport’s Innovative Travel Experience

The airline’s hub at Turkey’s new, state-of-the-art Istanbul Airport, which is the biggest built-from-scratch airport terminal in the world, also offers an incredibly smart and innovative travel experience. Next-level precautions, from smart screening helmets measuring passengers body temperatures to sanitizing luggage during the X-ray screening process and terminal cleaning via UV autonomous robotic cleaners, continue to keep travelers safe during their journeys.

Success in Uncertain Times

Despite the pandemic, Turkish Airlines was able to maintain a robust route network. For the full 2020 calendar year, Turkish Airlines flew 28 million passengers, with an impressive load factor of 71%, closing the year as the busiest network carrier in Europe in terms of flight numbers and as one of the top five airlines in the world. Building on this success, the global carrier continues to provide connectivity and add new flights.

Turkish Airlines Premium Travel Experience

Travelers can look forward to world-class services and amenities, award-winning cuisine and world-famous Turkish hospitality whenever they board a Turkish Airlines flight. The airline is known for a rare dining service offered to Business Class passengers: Flying Chefs who prepare gourmet meals on board using only the highest quality and freshest ingredients, which have earned the airline many awards, including the title of the “World’s Best In-flight Catering Service” on numerous occasions.

New Amenity Kits Let You Travel In Style

In collaboration with one of Turkey’s most prestigious artists, designer Devrim Erbil, Turkish Airlines launched an exclusive new line of travel kits. Provided to all Business Class passengers on five to eight-hour flights, they feature an eye mask, earplugs, non-slip socks, a dental care set with toothpaste, hand cream and lip moisturizer by New Zealand brand Antipodes, known for its premium all-natural ingredients. Offered in eight different artwork designs, each one features a different iconic Istanbul landmark. 

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