Tag: Luxury

Management

Five Senses in Luxury Hospitality Management

Hakan Ozel, Vice President Operations & General Manager, Shangri-La Dubai One of our hotel guests recently asked me a simple but meaningful question when we were having...

Expert Opinion

From Character to Luxury

Hakan Ozel, Vice President Operations & General Manager, Shangri-La Dubai When people ask me what it takes to be successful in luxury businesses, one of the...

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