Tag: Hakan Ozel

Management

Sustainability at the heart of modern hospitality

Hakan Ozel, Vice President Operations & General Manager, Shangri-La Dubai Sustainability… the “responsibility” that takes place in every business strategic plan. It has been evolving in...
Management

WELLNESS IN LUXURY HOSPITALITY 

Hakan Ozel, Vice President Operations & General Manager, Shangri-La Dubai Let’s analyze deeper: from a certain point of view, every single stay in a luxury hotel...
Management

Short Term Results Versus Long Term Performance

Hakan Ozel Vice President Operations & General Manager, Shangri-La Dubai Organizations, and even individuals constantly face a tension between delivering short-term results and investing in...
Management

Five Senses in Luxury Hospitality Management

Hakan Ozel, Vice President Operations & General Manager, Shangri-La Dubai One of our hotel guests recently asked me a simple but meaningful question when we were having...
Management

The Near Future of Hospitality

Hakan Ozel, Vice President Operations & General Manager, Shangri-La Dubai The hospitality industry is undergoing an intense transformation, driven by changing guest expectations, technological advancements, and...
Expert Opinion

Luxury Hospitality for Most Memorable Holiday

Hakan Ozel, Vice President Operations & General Manager, Shangri-La Dubai Think about your favorite Hollywood movie: Average length of Hollywood movie to watch today is around...
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