By Hakan Ozel, Vice President Operations & General Manager, Shangri-La Dubai
I once received a question about why we make mistakes and fail. My answer was that...
Hakan Ozel, Vice President Operations & General Manager, Shangri-La Dubai
In the areas of luxury business, the synergetic relationship between high-end brands and cultural roots is...
Hakan Ozel, Vice President Operations & General Manager, Shangri-La Dubai
In a world where expectations are continually on the rise, the concept of luxury service has...
Hakan Ozel, Area General Manager, Operations of Shangri-La Dubai
Luxury is a term that suggests different meanings and emotions for different consumers and businesses. For...
Hakan Ozel, Area General Manager, Operations of Shangri-La Dubai
Introduction
Luxury business is a highly competitive and dynamic sector that requires constant innovation and adaptation to...
Hakan Ozel, Area General Manager, Operations of Shangri-La Dubai
When we talk about luxury, ‘expensive’ immediately and inevitably comes to mind. That’s why, luxury-price-expensive equation is always...
