Airline awarded the highest “Diamond” status by APEX (Airline Passenger Experience Association) and offers “TK Extra Care”, a new hygiene programme in collaboration with Dr. Oz.
Shereen Shabnam
Turkish Airlines was one of the busiest airlines during the pandemic period that has been plaguing the globe since last year. Hence during the pandemic, the airline added different layers of services geared towards safer travel and this includes their hygiene programme “TK Extra Care”, which highlights new protective hygiene measures, in collaboration with the global carrier’s ambassador Dr. Mehmet Oz, the producer and host of the world-renowned “The Dr. Oz Show.”
With its extra guidelines for safe travel and comprehensive hygiene precautions due to pandemic, the flag carrier airline was also awarded the highest “Diamond” status by APEX (Airline Passenger Experience Association) Health Safety powered by SimpliFlying. The Diamond status symbolizes the highest health and safety level, thus maintaining its unparalleled service approach and quality in these extraordinary times.
Passengers will also appreciate the new animated in-flight video that comes at a time when health and safety is a top consideration on travellers’ checklists. Inspired by the airline’s ongoing dedication to its passengers’ well-being, the three-minute video follows Dr. Oz through the travel experience passengers should expect when flying with the global airline today.
From the moment Dr. Oz checks-in for his flight to when he arrives at his destination, viewers will not only be reminded of the airline’s hygiene protocols necessary for a safe flying experience, but will have full assurance that Turkey’s flag carrier is enforcing a higher level of protection for every stage of the journey that goes above and beyond industry standards.
Turkish Airlines puts passenger hygiene at the forefront, protecting its guests at each stage of the journey. In the three-minute animated video, Dr. Oz shows that from checking-in online and carrying only personal items in the cabin, passenger contact is reduced. Viewers learn that upon entering the airport, all passengers must wear a mask and are provided with hand disinfectant and body temperature screenings throughout the terminal.
The video also highlights that Turkish Airlines has taken extra safety steps to ensure peace of mind, such as disinfecting luggage with a UV system and boarding passengers in smaller groups from the back of the plane to the front. Hygiene Experts are present on each flight to maintain a high health and safety level, while each passenger will receive a hygiene kit upon boarding.
The “Hygiene Kits,” contain a face mask, disinfectant and antiseptic tissue, while “Hygiene Expert” cabin crews are appointed to flights to enforce all on-board hygiene and social distancing measures for the healthy travel of passengers.
Dr. Oz has been sharing his expertise with Turkish Airlines’ passengers since 2017, when the airline launched its “Fly Good Feel Good” project, created to provide an even more comfortable and healthy travel experience to its passengers.
Meticulously implementing comprehensive precautions and newly developed changes since the start of the pandemic in order to continue providing a healthy and safe travel experience for its passengers, Turkish Airlines excels in touch-free check-in process, implementation of social distancing, temperature measuring at entrances, Covid-19 test service at the airport, extra hygiene precautions, in-flight social distancing, hygiene expert cabin crews appointed in flights and hygiene kits offered to passengers.
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