Shereen Shabnam
François Dussart is no stranger to the world’s finest hotels. Over a career spanning more than three decades, he has cultivated a reputation for elevating landmark properties into destinations where heritage and contemporary luxury intertwine. Today, as CEO of the Evian Resort, he presides over a rare gem perched above Lake Geneva—a place where the restorative purity of Evian’s famed water is only the beginning of a singular guest experience.
A Belgian national with a lifelong passion for hospitality, Dussart honed his craft over 14 years with Hyatt, followed by an impressive tenure of 17 years managing six properties in Lausanne and two more years shaping Parisian hospitality at the highest level. His arrival at Evian Resort three years ago marked a new chapter for the legendary destination, which encompasses three historic hotels, a casino, an expansive golf course, and world-class spa and cultural facilities.
Under his leadership, the resort recently completed a €12 million refurbishment, enhancing its blend of Belle Époque elegance and modern sophistication. The result is a sanctuary that continues to attract loyal families who have returned across generations, some for over half a century.
What sets Evian Resort apart is its distinctive spirit: “Beyond hospitality, we are deeply committed to culture, wellness, and authentic human connection,” Dussart shares. The resort is home to Michelin-starred dining, a sprawling 100-hectare estate, and a 150-room historic hotel that has welcomed dignitaries, artists, and discerning travelers alike.
The spa, an embodiment of pure wellness indulgence, offers therapies as unique as they are restorative, from rainshower treatments to soothing talc powder rituals. For the youngest guests, the 2,000-square-meter kids’ club ensures little royals are entertained with dedicated programs for every age, while parents savor moments of uninterrupted relaxation.
Evian Resort also champions sustainability, partnering with Evian Water to reprocess water for the golf course and practicing organic farming and wildlife protection. “We use technology to support service—not to replace it,” Dussart emphasizes, underlining the personal touch that defines every stay.
Culture remains close to his heart. “I am passionate about music,” he says, noting the resort’s two concert halls that host an annual symphonic festival and soon a second hall dedicated to chamber music.
For François Dussart, the future of Evian Resort is clear: to remain a beacon of refined hospitality where generations come to celebrate life’s milestones, and where every detail, from a Michelin-starred meal to a child’s summer adventure, is orchestrated with care.
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